Delivery

At Oberoi Brothers Lighting, we always stand by our philosophy:

"Treat ALL our customers in the same way that WE would like to be treated when we go shopping - online or on the high street".

Our policy is to ensure that all our customers are happy throughout the process of shopping with us. When you receive your order we want it to exceed your expectations and that is why we carefully select our products so that our customers are never disappointed.

Our delivery charges are simple. All our prices include VAT and there are no hidden charges anywhere.

UK Mainland :-

• All orders more than £75.00 - FREE DELIVERY
• All orders less than £75.00  - Carriage charge £15.00

Northern Ireland, Republic of Ireland, Scottish Highlands, Scottish Islands, Channel Isles, Scilly Isles, Isle of Man, Isle of Wight :-

• All orders more than £200.00 - FREE DELIVERY
• All orders less than £200.00  - Carriage charge £30.00

For Mainland Europe and the Rest of the World you will be contacted with a shipping quotation.

We pride ourselves on our safe, secure and speedy courier service. *All orders placed before 11.30am on items in stock will be delivered NEXT WORKING DAY (UK Mainland). We deliver Monday to Friday, between 9am and 6pm.

We have a 99% success rate for our next working day delivery service. There are occasions, however, when circumstances are beyond our control and so we cannot guarantee next day delivery nor do we compensate for such non delivery.

Planning ahead and require delivery on a certain day?  No problem, just let us know which day you prefer in the 'Notes' box when you Check Out and leave the rest to us. We can deliver any day you wish Monday - Friday (excludes Bank Holidays).


We will deliver to any UK address, but there must be someone there to sign for the delivery. We will deliver to the credit card holder’s billing address or any alternative address as we realise that this may need to be at work, a neighbour, or a new house etc.  We do not deliver to PO Boxes.

If you have ordered items that happen to be out of stock, we will always ring you to discuss delivery timescales. We always give you the option of either cancelling for a full refund, choosing an alternative product or keeping the item on back order. You will always be kept informed.

Please note: please do not book your electrician until you have received delivery of your order. We will not bear any electrician costs if you have booked an electrician and not received your lights.

Deliveries will usually be made on Monday's to Friday's between 9am and 6pm. If you or the intended recipient are not available, each time an attempt is made, our courier will leave a card at the delivery address confirming that they have tried to deliver. Please follow the instructions on this card to rearrange delivery or to collect your order from the local depot.

We will always work with you and our courier to ensure that your items are delivered, but if they end up being returned to us (or our supplier), you will need to pay the P&P cost for re-delivery (alternatively we will refund the cost of the item once it has been returned less any P&P incurred). Please Note: We cannot send out a replacement item or refund your money until a parcel has been returned to us.

Our delivery service is excellent, please be rest assured that your order is in safe hands.

Thank you for shopping with us.