Customer Testimonials

We take all our customers opinions very seriously.  Here are some examples of our customers comments....

Hi
Just a quick note to let you know that I received the glass this morning, before 9.30! and am very impressed with the service from both yourself and Franklite. Mistakes happen but the speed with which this has been resolved is fantastic.
This is the second time we have purchased Franklite lights from yourselves and we are really pleased with both the quality of the products and service you provide and we would have no hesitation in recommending you to our friends.
Thanks again
Lesley Nicholls
Essex

Hi
I would just like to say how pleased i was to receive the light fitting. It's up and working well. The packaging and delivery were excellent
Thank you
Mrs Gallacher
Derbyshire            



Dear Sales Team
The lights arrived safely. Many thanks for a very quick delivery. The information you provide and the quality of packing also made for an easy, trouble free transaction.
many thanks and best wishes,
Marion Hall
Milton Keynes         

Hi Lynn,
The light arrived on the day before Christmas Eve and was installed and working before night fall! Thank you for your help with liaising with the carriers and for your excellent customer service.
Kind regards,
Chris
Leicestershire       



Thank you.
The light arrived safely. It has not yet been installed, but we are happy with the ordering and delivery service and it looks very smart.
Deborah
Suffolk                 



Hi
Thank you for the receipt. We have been delighted with your excellent service, and the lamps are exactly as expected and arrived in perfect condition. Well done - we would certainly recommend you!
Regards
Chris Richbell
Bucks                 



To Whom It May Concern,
Just a few words to let you know how happy I have been with, both my lights and the after-service I have recieved. Delivery has been excellent and so was the product, so I wouldn't hesitate to recommend your company to my friends and I will certainly continue to buy from you in the future.
Kind Regards
Carmen Micchiardi
London            



Dear Sales Team, Just to let you know we received our goods extremely promptly and service was excellent.
Regards
Denise Coughlan
Somerset           



The service I received was exemplary from start to finish. When I rang with an initial enquiry, the phone was answered immediately - in contrast to many other web-based businesses, and the sales person was helpful.  The products I needed were in stock and arrived extremely quickly and well-packaged.
Angela Dean
London           



Hi
Thanks for a terrific service you took the time to contact me to warn me that delivery may be delayed due to the Bank Holiday In fact the lights all arrived on Wednesday morning via your carrier and my electrician arrived on Friday to fit them
Many thanks
Mrs E Savage
Oxon            



I just wanted to express my thanks for the prompt service that I recently received. I had been looking for some flush-fitting, energy-saving lights for some time but was having trouble finding something that looked stylish. The bathroom and landing lights are now installed and look fantastic! I would certainly recommend you to others and look forward to ordering from you in the future.
Kind Regards
Kathryn James
Tamworth, Staffs   

Thanks
To you and the team a prompt and efficient service with a personal touch, what a difference in a world of press this button for service this button for that this button for the other.Your follow up call to confirm things was great with no balances you have put faith back in the market again and yes I would recommend yourselves and already have done so.
Kind Regards
John W Dillon
Burton on Trent      



Dear Sales Team,
Thank you for your e-mailed receipt.
Your ordering procedure and service were second to none and were truly exceptional in today's world. The goods were delivered on time and I am pleased to say that the quality of the items supplied lived up to the high quality my wife and I were expecting. We would certainly use your company again and would have no hesitation in recommending your service to others. Keep up the good work!
Alan Meddle 
Beds            



I was very pleased with the service I received from you. A pre-sale enquiry was dealt with by return. Ordering from the on-line catalogue was simple and the well packed light fittings arrived promptly. I will use you again.
Best regards
Alex Sinclair
Kent            



Hello, The order was received promptly - excellent packaging/protection. I am delighted with the product and will use your site again
regards
Barrie Holt
Leics        



Sales Team,
We have ordered products from you in the past - the quality is good and the delivery process is quick and simple - very easy to do business with you.
Best regards,
Paul Bennett
Cheshire      



Thank you for the fast delivery of my tiffany ceiling light, I am very happy with the quality, I shall shop with you again.
regards
Sharon Wells
Rotherham    



Thank you. All received intact - very well wrapped. I had almost forgotten about it! You were true to your word, almost, (you said about mid-August) and the lampshades are a perfect match.
Regards,
Ryan Bond.
Kincardineshire   



I ordered a number of light fittings and the quality of the product and service was excellent.
Regards
David Kelley
Dorset      



Hi,
Thanks for sending the receipt for the Fantasia fan I purchased from you.
I would like to thank you for your very prompt sale and delivery of the item. I rang on the Saturday to enquire about it, and was informed they were in stock and would be with me by Wednesday. I was pleasantly surprised when it did in fact arrive on the Tuesday,nicely packaged and just what I had ordered.
I was very pleased with the whole process and would not hesitate to use your company again.
Many thanks,
Tony Knight
Kent        



Dear sirs,
Thank you for the bodiam light received recently, well packaged and on time. Having previously ordered this light from a competitor who let me down time and again until i cancelled the order it was a pleasure to deal with your firm. i will definitely come back to you again.
Best regards,
Robin Eaton
West Sussex     



Service was great. We received them the next day and thank you so much for bringing error to my attention. At moment, we are awaiting electrician to put them up and all will be well.
Thanks,
Jo Deane B. Bradford
Roxburghshire    



Really good speedy service with good customer care, I actually got to speak to a human. I was disappointed when my fan was not in stock but you managed to find one and sent it out really quickly. I also find the web site quite informative which you don't always get on other sites.
Best regards
Sue Riley
London         



The light has been installed, looks very good and gives us the effect we were looking for.
Thanks for your good - all round - service.
Yours,
N. Foster
Derbyshire    



Well packed, very promptly delivered, as described, quality high. What more could I ask for? Thank you.
Michael Hammett
Surrey           



Many thanks - lights and bulbs received and very well packaged. Alternative delivery instructions if not at home were carried out as requested. We are taking the lights to Cornwall at the weekend and will be fitting them during the course of the week. They are just what we wanted.
Sally Levkouskis
Milton Keynes    



Dear Lynn (Sales Team)
Everything we ordered arrived in perfect condition and timing. We are absolutely delighted with the finish and quality of all the items bought. The wall lights and flush ceiling lights were all easily fitted yesterday, we look rather like Blackpool illuminations compared to what had been in place before. The new fittings give a bright crisp clean light as well as the added benefit helping the environment with their low energy saving components. This might sound like an advert except it is all very true, from experience! Thank you all so much for providing us with such a high quality product with good information to back the product up and then the ease of ordering over a secure site. The excellent choice, product and service you provided meant also that you saved us from a great deal of time and effort looking elsewhere. Its really good to have you on our contacts list and I will most certainly be ordering more wall lights in due course. Meanwhile thank you all again very much indeed.
Best Wishes
Marcella Paterson
Scotland          



Hi there...our fan is now fitted and we are very happy with it. The fan is very silent and on a warm night works really well. We have it in the bedroom which is at the top of the house. Thanks very much regards
Wendy Cootes
Stratford on Avon  



Hi,
Just wanted to say, thank you for the good quality service your company provided in relation to a lighting order we placed recently. We spent a long time looking on many websites and could not find what we were looking for. We found your website very easy to use and felt that it was very clear. We were looking for wall lights suitable to be put onto a dimmer switch. All of the other websites we used did not make it clear, whether the lighting they sold was suitable for ths purpose, making it difficult to make an infomed decision.
I also found it very useful to be able to add comments regarding special conditions onto the delivery details. Both me and my partner work shifts and being able to request delivery to a neighbour is a real time saver and cuts out the hassle of a visit to the Post Office!
We received the products in good time and are very happy with them. 
Many thanks and kind regards,
Dawn Osborn
East Sussex        



Thank you so much for the prompt delivery. Two days from order to receipt - excellent. We would definitely use you again and recommend your business if asked. Many thanks once again.
Rosemary Cattanach
Lincs             



I found the website easy to navigate and the pictures very good. However I assumed the max. drop was just the chain, this was not the case it included the light aswell. We were therefore slightly disappointed with the short drop of the chanderlier, we needed something a bit longer to fit over a void.
Having said this we were very pleased with the light as it was just what we were looking for. The delivery was very prompt and the chandelier was very well packed up.
Thank you very much for an excellent service.
Ruth And Ken Williams
Dumfries and Galloway 

 

I acknowledge receipt of my order and the items look in good order on initial inspection. I'm impressed by the speed of your delivery of the items I purchased. The electrician will be fitting the lights for me next week. If there are any problems then, I will get in touch. I have bought other light fittings from you on a previous occasion and I confirm that I am very pleased with the quality of the products and the speed of the transaction.
Yours sincerely
Lily May
Leicestershire   



Thank you for the prompt and efficient service. All three light fittings arrived exactly as ordered and on the third working day as promised.
Kind regards
Elizabeth Leach
North Yorkshire  

We did receive the order within 2 days of placing which was much appreciated. Many thanks for the excellent service
Regards
Richard Waddington
Beds              



Hi
Thanks for the fan which I received the very next day. I am absolutely delighted with the gorgeous fan and the service I got when I called your phone number and will definately recommend your web site and use the company again.
Regards
Mope
Middlesex         



Many thanks for the prompt delivery of the uplighters. They were well packaged and arrived within the timescales advised. First class service. Would definitely recommend this company.
Regards
Pat Bradbury
Chesterfield       



Friendly phone contact. Availability of item quickly checked and speedy delivery despite holiday period. Order confirmed via email. Would use again.
R Scott
Sutton Coldfield  



Thank you for an efficent and responsive service. Lights arrived well packaged and in good time. Any supply delays were promptly communicated.
Alisdair Gormly
Edinburgh        



Fast and reliable service, all goods recieved promptly and in good order.
J G H Electrical
Berwickshire     



Thanks very much for your email. Both lights arrived safely and quickly, all great, very pleased - thank you. They wont be fitted just yet but look forward to seeing them when they are!
Regards
Ann Jopson
Tenbury Wells 



Beautiful light, packaged well and delivered quickly. Very smooth, fast and efficient service. Thank you.
M Rundle
Cornwall       



Hi and thank you,
The lights all arrived within 48 hours excellently packaged so not a hint of a problem. They have now been fitted in our new kitchen and entrance hall and look superb, on or off. Can't praise the service highly enough, from simple internet location and purchase, all worked outstandingly and the fact that the product arrived within two days was just icing on the cake.
Thanks again,
Andy Barker
Wiltshire      



Thanks for the receipt. We haven't fitted the light yet but I will advise you if any problems arise. In the meantime I would like to say that the service I've received has been excellent, I received very useful advice and the light arrived very quickly.
Many thanks,
Lynn Blackburn
London          



Thanks for the receipt. We are delighted with our new Meridian ceiling lamp. It was delivered very quickly after ordering and arrived well packed. It looks superb in our Living Room. Our house was built in the thirties, with high ceilings. We were pleased to find a lamp with a chain suspension which I could adjust so the lamp hangs at the correct height. The majority of lamps seem only to suit low modern ceilings.
Regards,
John Beech
Cheshire           



In reply to your request I can confirm that I am very happy with the service provided: The gentlemen that I talked to on the phone was well informed, was very helpful and called me back when promised. All of the goods arrived in good condition and on the date specified. Hope the above is helpful. 
Best regards,
Richard Wake   
Hampshire

           

Both the product and service I recieved from lightsuk.com have been excellent. The light looks fabulous and is of high quality. I would not hesitate to recommend you.
Joanna Nelson
Devon                

I haven't opened every single individual box yet, (there are lots) but am delighted with your service. I ordered 8 wall lights from another company in November, admittedly a different style, but cancelled because of delays and poor communication. I still have not had my money back from them. So when I ordered from you, having decided on a different light in the meantime, I was apprehensive. However, the lights came within 3-4 days. Well, done and thank you.
Gwynith
Northampton       



I found that ordering a lamp for our home from Oberoi Brothers Lighting was made easy, by their excellent choice and advise along with their efficient and prompt delivery. We will definitely be returning to order more, as we found the quality and prices very pleasing.
Penny Brill
Cheltenham        



Hi
Just wanted to thank you for your fast delivery. The luminaire I ordered last week arrived today as promised.
Thanks for the excellent service.
Regards
Ray Cowie
Argyll                  



Hi
I would like to thank you for your excellent fast delivery service and the quality of the two light fitments ordered.
Many thanks
Jackie Bagley
Warwickshire      



Hi
Many thanks for fullfilling the order in a professional manor. All items turned up safe and secure and I would have no problem in using your services again in the future.Thanks once a again.
Kind regards
Andy (& Terri)
Hampshire         



Hello
Absolutely delighted with the service, the garden lights were ordered and although local stockists couldn't get them for 3 weeks they were delivered to our door within 3 days by Oberoi Brothers. Before ordering them I spoke to someone on the phone who was also really helpful. Overall experience of dealing with you 100% satisfaction!Thanks very much, our lights are already installed and looking great!
Kind regards
Mrs N Walker
Farnham, Surrey  



Hi
Thanks I am delighted with my purchase. The lights were delivered within the dates promised, in good order and they look super.Thank you. These particular lights were shown as available on a number of web-sites, but prior to speaking to yourselves no-one seemed hopeful of actually delivering them. They all came across as telling me "what they couldn't do" not what "they could". How refreshing to speak to someone positive at Oberoi Brothers!  I shall certainly come back to you for future purchases. Thanks again and kind regards
Carole West
Beckenham
Kent              

Very impressed with your service. Mayfair Combi arrived double quick time and intact too!
Many thanks
Kevin Dores
Hampshire       

Just to say my lights have arrived safely. Great items, many thanks for an excellent service.
Regards,
Catherine Wolfe
Dumfriesshire    



Hi
Many thanks for sending us the receipt. We are delighted with the lights and at how quickly you sent them out to us. Following your phone call warning us that there would be a short delay, we were delighted when they turned up sooner than expected.
Regards
Angela Gilchrist
Surrey           



Hi. Yes thank you I have received my order and everything is fine. This is the second order I have placed with your company and I must congratulate you on your service. As a member of the older generation who prefers to be served in person, you have converted me into more online shopping. Thank you again. Best Regards.
Trevor Ray   
Hampshire    



Thanks for this. The goods arrived very speedily and in perfect condition. I'm more than happy to use you again.
Lance Lindon
London         



The service we received from yourselves was excellent. The lights were delivered very quickly and they were well packaged so they hadnt been damaged (which can sometimes happen when you buy over the internet). The product itself was exactly what we had spent weeks walking round shops looking for but not able to find. All in all we are very satisfied with the service and product.
Regards
Rachael Ryder
Cheshire        



My order arrived very quickly and well packed. I'm very pleased with the 2 light fittings and would recommend your firm to others.
Many thanks
Doris Andrew
Derbyshire      



Just wanted to say what a superb service I received from you. Each time I called with a query I received a call back within minutes with an answer. The lights arrived within days and were superbly packaged. All those polystyrene pieces - it was like having a lucky dip! The lights are even better than I'd expected, now all I need is an electrician to come and fit them for me. Any volunteers? Again, thank you.
Jo Godwin
Middlesex       

Goods arrived promptly and well packed. Efficient well organized service. Thank you.
Isobel Howells          
Pembrokeshire   

Thank you very much for the light fitting that I ordered. I am very impressed with your service and your email follow-up to ensure customer satisfaction - well done and be assured that I would recommend your company to our friends and will use you again.
Kind regards
Ian Buick
Inverness    

We received our light very swiftly, in good order. We are delighted with the product whose assembly instructions were easy to follow. Thank you very much!
Denise Hall
Hampshire     

We received our order within 48 hours and can honestly say that we are very pleased with the quality of the products. The finish, material and overall manufacture really is first class. Thank you very much.
Terry & Rachael
Southampton     



Hi,
Thanks for the receipt and the follow up email. I was very happy with the product, price, delivery time and general service from your company. I hope to do business with you again.
Best regards
Phil Ging
Northumberland 

I was extremely pleased with the service I received from Oberoi Brothers. The goods arrived promptly and in perfect working order!  I would not hesitate to use you, or recommend you,in the future.
Michael Clapper
Hertfordshire    



The lights arrived fine and are already installed and looking great. I can't fault the service - nice and easy to order, prompt delivery, well packed, and great product!
Thanks again.
Dafydd Stuttard
London       



Hi
Thank you for the receipt for my order.
The service was excellant, & that also included the fact that one of my items ordered had been damaged. The replacement was sent out with out any trouble & I received it within 2 days.I would definately use the Web servise again & I am telling my friends & relatives to do the same.
With many thanks
Mrs S Gent
Nottingham        



The beautiful (and enormous) light arrived. Thank you so much for all your help and assistance. Your customer service is first class and the light is fantastic.
Christie Collins
Surrey     

Hi Just to say thankyou for your excellent customer service and the quick delivery of my lights. Some of your competitors could learn a thing or two from yourselves. I have been let down by another online company so will be having another look at your great website and maybe ordering more items.
Thanks once again
Lin Brookes
Aberdeen     

I would like to say that I was impressed by your service. As soon as I placed the order via the internet I received a phone call with the estimated delivery time and the lights actually arrived before estimated. So all in all I was impressed and would use your service again.
Best Regards
Joanne
Berkshire  



Just a short note to say I found your service to be very prompt and was always kept up to date on the progress of my order via e-mail and telephone. I am extremely happy with the product and have recommended your web site to prospective buyers.
Mark Hughes
Port Talbot     



Thank you for your email.
I am very pleased with the service and the care I have received with the order placed. The delivery was prompt and the walls lights, I havent yet seen in other shops, are spot on.I would definately recommended your Company and would use you again for further lighting needs.
Many Thanks
Mandy
Leicestershire 



The quality of service has been superb; the website was easy to use and the delivery was in the time frame stated.
Craig Jones
Swindon      



We were pleased with the standard of care your company gave in relation to our recent order.
George Rylance
Northumberland    



It was a pleasure to do business with you. Your emailed updates were by far the best I have come across.Would use you again without hesitation. Well done !!
regards
Ray McKay
Essex     



In response to your email, yes we have received our lights, they were delivered promptly within a couple of days of placing the order and are excellent quality. We are extremely happy with them and would definitely use you for any future lighting needs.
Many thanks
Stephanie Attwood
Essex        



Hi,
I am very happy with your excellent service,the light was put up yesterday and it is just what I was looking for.
thank you
Mrs C Butler
West Lothian     



Fabulous service and despite all my fears both glass shades arrived perfectly intact!
Many thanks
Teresa Rock
Maidenhead       

Hi
Thanks, yes we received the light we ordered in good condition and now look forward to actually getting it up on the wall!!! - thank you!
Louise
Derby     



Thank you for your email.  I was very impressed by the service I received. The light arrived extremely well packaged and was easy to put together. I appreciated being kept informed by email of the progress of my order.
Best wishes
Tracey Varnava
Warwick      

Hi,
Just to say no problems with the service – everything arrived on time and the lights were just what we wanted. Only problem was when I electrocuted myself installing them but I can hardly hold you responsible for that!
Regards
Martin
West Yorkshire   

Thank you very much for your e-mail. Also many thanks for the speedy and efficient service received. I look forward to buying further items. Many thanks.
P M Murphy
St. Annes     

Thank you for your e-mail.
The goods arrived on Monday – very well parcelled up. They exceeded my expectations – much sturdier than other similar lamps that I have seen in shops. The floor lamp was easy to assemble and was up and working very quickly. It matches the views /description on the web site so all in all I am very pleased with the service/goods (and the price which was substantially reduced in the sale – so I bought a table lamp as well – fantastic)
Chris Branson
Reading  

Just to let you know I was very impressed with the service. I ordered my goods on Thursday and they were delivered on Monday. Very quick. Also the website was very easy to use.
Many thanks.
Roisin Hyland 
London

Dear Sir/Madam,
I have received the lamp.
I have been very satisfied with your service. The light came after a couple of days and it was exactly what we wanted.
Thank you very much.
Sincerely,
Mrs Fichtmann
London  

Hi
Yes I received the light all in one piece and I was very happy both with the light, and with the delivery system.
Many thanks
Nancy John
Essex  

I have been very impressed with your service and will have no hesitation in using you again or recommending you to other customers. You promptly delivered the ordered goods as requested.
Unfortunately, one of the items had a slight fault which we immediately advised you by e-mail. We had a very prompt response from you advising that the faulty goods would be replaced and immediately dispatched. The replacement unit arrived as stated.
I have therefore been very impressed with your overall service.
K Morrell
Cleveland  

Thank you for your note, I received the lamp last week (Thursday) and it came in good order. I thought the service, ordering and delivering to be of good standard and was happy to find this particular lamp available through your company (I had been looking for something like this for a while now).  Thank you for taking the time to see how everything went, I appreciated your efforts to do this.
Regards,
Dolores Maisonneuve
London  

Hi,
Lamp was delivered, beautifully packaged and in good condition. The craftsmanship is very good and I am delighted with my purchase.  Also, many thanks for the quick response and delivery.
regards
Alison Ferries
Norfolk  



Thank you. Lights received. Service excellent as is website.
Jim English
West Sussex



I have received the lamps I ordered and they look fine. I am pleased with your service (and the follow up), and will use you again when appropriate.
Gerry Ryan
Kent   



Thank you very much for your swift delivery of the items I ordered I shall recommend you to family and friends.
regards
Mr T Cruickshank
Aberdeen  



Thanks - fan received - yet to be assembled and fitted by electrician. Impressed by your telephone calls advising me of delivery date etc. Would buy from you again.
Anne Downing
Guildford  



I would just like to say that I received my order and was delighted with the super fast delivery and also the light. Many thanks and I will certainly recommend you to all my friends. Kind regards
Mrs. R. Levett
Chelmsford  



Good service
Very satisfied with the product (fan) it's now up and working.Over all well pleased.I will be back for any more of my electrical needs. Waiting now for the return of the sun.
Regards
Mr. M J Olive
Lincs